Frequently Asked Questions
Find answers to common questions about your THE KRIPT experience
How do I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to track your package in real-time.
What sizes do you offer?
We offer a range of sizes from XS to XL. Please refer to our detailed Size Guide located on each product page for specific measurements.
Can I change or cancel my order?
To ensure fast delivery, we process orders immediately. Please contact our support team within 30 minutes of placement to request any changes.
Do you ship internationally?
Yes, THE KRIPT ships worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
Are duties and taxes included?
For international orders, customs duties and taxes are the responsibility of the customer and are collected upon delivery by the carrier.
What should I do if I receive a damaged item?
Please email our support team immediately with your order number and a photo of the damage so we can arrange a replacement for you.